CRM stands for Customer Relationship Management.
A
CRM system helps business to access and handles the business relationships and
the data and information associated with them.
We
can also store the customer information, accounts, lead and sales opportunities
by operating in one location, simply in the cloud, which means the data is
accessible by many, in real time. With CRM system may not evict as much as
Social networking platforms like FB or
Twitter ,any CRM system is similarly built around people and relationships. And
that’s exactly it can be so valuable for a fast growing business.
A CRM
system can serve as a vital nerve center. For small businesses , CRM system may
helpful to put our data in the cloud, which makes it accessible in real-time, across any kind of devices.But when we
see the company is growing CRM can quickly expand to include more sophisticated
features to help teams collaborate with colleagues and customers, by customized
sending an emails, collecting insights from social media and get a pictorial representation
of our business health in real time.
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