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For Otto Knoke, the self-described "oldest nerd in Guatemala," every day is a gift—and one that he pays back to the best of his abilities every day. Twenty years ago, right around the same time this high-tech early adopter was making a name for himself by modernizing the Guatemalan banking industry, Knoke was diagnosed with ALS (Lou Gehrig's disease) and given only two years to live. Never one to back down from a challenge, Knoke began researching how technology could help him overcome his condition and thrive—a determination and drive which have paid off. Today, after beating the odds and surviving the disease for nearly two decades, Knoke has become the first person in Guatemala to use Microsoft's new eye-tracking software for Windows 10, called Eye Control, enabling him to literally type with his eyes. But what's even more impressive is that he uses Eye Control to operate Microsoft BI to analyze his clients' business data and uncover insights that

What makes Azure SQL different from SQL Server? Learn the technical differences, the reasons behind them, and the potential impact on your business in this article. Read More...

A look into what changes businesses may be experiencing in the realm of customer data use and privacy compliance requirements, and how to effectively weather these changes. Read More...

With cloud-based monitoring, Microsoft can keep watch over their entire IT operations environment, from the cloud to the datacenter, using the Operations Management Suite (OMS). With OMS, Microsoft doesn't need to add on-premises infrastructure. They can automate tasks and analyze logs and reporting across multiple platforms--including Azure and Windows Server. Your business can do the same. Contact Epathusa Inc to find out more information. View: Managing the enterprise cloud with Operations Management Suite

The digital transformation has already begun. By 2020, 60% of all enterprises will have fully articulated an organization wide digital platform strategy. Where will your business be by 2020? Don't fall behind. Bring your enterprise up to speed with Microsoft Azure. Contact us to learn more on how we can help you adopt this transformative solution for your business. View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 1: Digital Transformation Opportunity

Azure is a flexible, open, and secure platform. It grants you access to a broad collection of tools you can integrate into your IT environment. With 70+ compliance offerings, and 95% of Fortune 500 companies on board, you can be sure that the services Azure provides are secure and offer the largest portfolio in the industry. Contact Epathusa Inc to find out more on how we can help you integrate Azure solutions into your business. View: What is Microsoft Azure?

Developing capabilities in the cloud is becoming increasingly more common. With the many databases available to consumers, SQL Server is the most used database in the world. SQL Server helps organizations reduce capital expenditures and configuration, as well as enable elastic scale and rapid deployment alleviating--and in some cases negating--many of today's IT challenges. View: SQL Server runs best on Azure Virtual Machines

Watch Qantas Airways tackle the challenge of keeping employees connected and focused on a common goal, even while scattered across the globe, by utilizing the cloud-based Microsoft 365. Read More...

Customer engagement in the digital age provides amazing new opportunities to develop customer loyalty. Show your customers what they mean to your organization by constantly driving the differentiation, specialization, and expertise of your business and make sure your customer's needs are met. Ensure your customer's success and realize the rewards. Contact Epathusa Inc to find out how we can help you integrate a digital solution for engaging with your customers today. View: THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers

Delivering a personalized customer experience is important for any business. Customers want to know they'll be taken care of, and it's up to every business to communicate that message. With a solution like Dynamics 365, you can empower your agents with artificial intelligence‒derived recommendations to ensure they can act fast, save time on every customer interaction, and resolve customer issues. Contact us to find out how we can help you integrate this solution today. View: Dynamics 365 for Customer Service - Create lifetime customers

Take a closer look at the ways in which SitePro is able to save their customers valuable time by transporting data almost instantly over the cloud.

Ransomware is putting entire systems at risk. You can't afford to let that happen to your business. Prevent attacks by taking a proactive approach. With Azure Backup, protect your on-premises virtual machines, physical servers, and files to Azure. With your data in Azure, you have the flexibility to restore your data to a specific period in time to keep your business moving. Read More...

IT security and data protection are your only ways to combat ransomware. In today's digital age, your data is the lifeblood of your organization. Don't fall victim to ransomware attacks that could threaten your business and customers. With Azure, identify new threats and respond quickly with services that are informed by real-time global cybersecurity intelligence delivered at cloud scale. Read More...

This article highlights a few key reasons why businesses should embrace personalization as a powerful tool to stay competitive with customers and to differentiate themselves from competition. 70% of consumers say a company's understanding of their individual needs influences their loyalty. Consumers expect personalized experiences, and they build trust with those that are transparent about the data they collect. Read More...

To receive updates from Epathusa Inc, and to learn more about how we can help with Microsoft 365, subscribe today! View: Don't miss another post! Subscribe now.

You can't do everything on your own. Having a team of professionals with in-depth experience can revolutionize your business. Since integrating with Microsoft Services, Maersk, a logistics company and global container shipping leader, has dramatically reduced their time to market and improved their performance and reduced their operational risk. 

With the world and nature of customer interactions changing rapidly, international law firm Taylor Wessing needs an IT solution that can keep up. With Azure cloud services, Taylor Wessing has the flexibility and speed they need to service customers. With advanced security benefits they can be sure their customer data will be secure. Read More...

Learn about the ways in which Microsoft 365 better protects your business against today's threats, while remaining cost effective and scalable. View: Securely run and grow your business

An Abu Dhabi leisure company, Miral, recently embarked on a digital transformation journey to make Yas Island a top travel destination. With Microsoft Cloud technology, the company is using data insights to understand customer behavior and to create seamless and personalized customer experiences.

The task of GDPR compliance can be overwhelming for businesses but it doesn't have to be. This guide is intended to help businesses better understand what GDPR entails and begin the process of adapting their current security measures to meet the new requirements. Luckily for small and large businesses alike, Microsoft has done a lot of the heavy lifting when it comes to preparing the infrastructure for successful compliance. View: SQL Server and Azure SQL Database GDPR Guidance

As the end of service approaches for SQL Server 2008, let's take a moment to reflect on where we have been and the exciting new innovations available with SQL Server 2017. View: Growing SQL Server: Features from 2008 to 2017

SitePro is pushing the boundaries of what's possible for their oil and gas customers. To do this, they needed to be as agile and as informed as possible. They moved to Azure to enjoy the freedom and possibilities of the cloud.

As moving to the cloud becomes less a matter of "if" and more a matter of "when" for most companies, the follow-up question is how best to go about doing so. This article identifies several key goals or opportunities companies will want to focus on as they enter into this process. Read More...

Like many businesses, as their organization began rapidly migrating and deploying solutions to Azure, the demand for data protection in the cloud has also increased. That's why Microsoft developed Azure Recovery Services vault to help manage their backup and disaster recovery needs natively in the cloud. Contact Epathusa Inc to find out more on how we can help you use this same solution to meet your data recovery needs. View: Protecting Azure resources with Recovery Services vault

People need solutions that are easy to use and provide a great customer experience. Microsoft has made this a core tenant of solution usability. With products like Azure Data Factory, Azure Data Lake, and SQL Server Analysis Services, Microsoft has created a data platform that allows them to collaborate and scale. Contact us to find out how we can help you integrate this same tech. View: Microsoft uses analytics and data science to enhance the user experience

You need to back up your data. But you shouldn't use just any service, you need a platform your team is already familiar with, a platform you can trust. You need Microsoft Azure. Azure offers an effective solution with enormous capacity for storage, built-in security, and cloud datacenters all over the world. At Epathusa Inc, we want to help you adopt the solution you need with Azure. Contact us for more information. View: Backup and Disaster Recovery

Examining years of customer data isn't easy, that's why Microsoft uses Machine Learning to help with the process. They set out to gain a better understanding of their business through data and create benefits for their organization. It's just one way that Microsoft uses technology to help their employees achieve more. You can enable your employees in the same way. Contact us to learn more. View: Listening to customer feedback with Azure Machine Learning

Goodyear Tire and Rubber Company is ensuring they have the tools necessary to stay at the forefront of innovation by keeping their entire company connected and secure through Microsoft 365. Read More...

Microsoft Dynamics 365 Business Central acts as an all-in-one business management solution. It allows you to connect business financials, sales, service, and operations, streamlining business processes. With a secure platform to automate supply chains and optimize inventory levels, your business will be set up for success. If you want to sell smarter and improve customer service, contact us today to find out how we can help you integrate Microsoft Dynamics 365 Business Central today. View: Business central capabilities

Curious about the new Azure SQL Database Managed Instance? This article covers specifics about the offering, including features, security, scalability, and architecture. Read More...

This article, written by a small business owner, is relevant to business leaders of every type. It highlights the importance of a disaster recovery plan and underscores the value of diligence and consistency when implementing one. Read More...

Cloud solutions are known for cutting costs and enabling innovation and agility, but not all cloud solutions are the same. This article discusses four of the fine print strategies you should consider when adopting a cloud solution. Read More...

In a world of instant gratification, customers expect more from the businesses they patron. That's why you need a CRM solution that's more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It's the way of the future for a demanding generation of customers. Deliver the level of service and experience they deserve with Microsoft Dynamics 365. Read More...

To receive updates from Epathusa Inc, and to learn more about how we can help with Microsoft 365, subscribe today! View: Don't miss another post from Epathusa Inc

Qatari shipping and maritime company, Nakilat, aspires to be a global leader in energy transportation. To increase its efficiency, security, and competitive advantage, the company has transitioned its onshore offices and fleet of 67 vessels to a cloud-based, SaaS model. With Microsoft 365 and Microsoft Cloud App Security, Nakilat has securely improved employee communication and mobility. The company has also adopted Microsoft Azure to optimize operations and improve business continuity, reducing operating costs by 50%.

Coats, the world's leading industrial thread manufacturer, chose the Microsoft cloud in its strategy to modernize its business and data platforms. With a 250-year heritage, a global footprint, and 19,000 employees worldwide, secure, reliable, and progressive systems are a must. The company deployed cloud-based collaboration technology, including Microsoft Office, and migrated most of its data payload and SAP estate to Microsoft Azure, reducing operating costs 25-30% and improving reporting performance by 600%.

This infographic outlines common security breach scenarios caused by human error and the ways in which Microsoft 365 is addressing these problems through built-in security protocols. View: SMB security: infographic

With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer's journey to ensure they receive the guidance and encouragement that keeps them coming back for more. Read More...

As the end of support for Windows Server SQL Server 2008/2008 R2 approaches, questions will undoubtedly arise, especially relating to the Extended Security Updates offered by Microsoft. This document is here to answer those questions. View: WS + SQL 2008 Extended Security Updates FAQ

Why move your on-premises SQL Server to the Azure cloud? Check out this infographic to learn about the savings and latest technological benefits of switching to Azure SQL Database Managed Instance. View: Discover the benefits of modernization and save with Azure SQL Database Managed Instance

SitePro is harnessing the power of technology through the IoT and cloud capabilities to help their customers create safer, more efficient work environments.

For the past 25 years, companies of every size have trusted Windows Server and SQL Server to run their business-critical workloads. In fact, more than 70 percent of on-premises server workloads today run on Windows Server. Read More...

This article explores how marketers can get ahead of the curve when moving to LinkedIn-centered marketing in response to the passage of General Data Protection Regulation, an EU data protection law that is disrupting common email marketing strategies. Read More...

Disaster lurks around every corner. You need a solution that can deliver peace of mind with a comprehensive solution. By using Microsoft System Center Data Protection Manager and SQL Data Sync to improve application resilience and performance in the cloud, Microsoft IT helps ensure that business applications are always available, and data is protected in case of disaster. View: Using cloud technologies to improve disaster recovery

Companies are generating an amazing amount of data, but do they know how to use it? Often, the answer is "not really." You need to leverage a solution that can help your employees understand what your data is telling them. With Microsoft Power BI, you have access to manipulate, learn from, and act on your data. Use Power BI to explore, gain crucial insights, and make decisions in new and exciting ways. Contact Epathusa Inc to learn more on how we can help you integrate Power BI today. View: Empowering your organization to embrace a data culture with Power BI

Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish. It's one tool of many that your business can leverage with Microsoft Dynamics 365. Contact us for more. View: Dynamics 365 automates complex transactions and business processes

Your data is more important to your organization than ever before. In today's technological world, having the tools to back up your information is vital to success. Azure Backup helps you retain rapidly increasing amounts of data while keeping storage costs low. It makes it easy for you to back up and restore your most important information when the unexpected happens. View: Azure Backup datasheet

Data is an important part of any modern business. Why not use a data platform with intelligence and security already built in? Microsoft SQL Server 2017 provides extras without extra cost, along with best-in-class performance and flexibility for your on-premises needs. Contact Epathusa Inc today to find out how we can help you integrate SQL Server for industry-leading performance and security. View: SQL Server 2017 Datasheet

Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Epathusa Inc can help. Contact us today. View: Customer Service Key Capabilities

This week, delve deeper into the multiple service offerings from Azure that allow SitePro to run their entire turnkey application from this single platform.

Just as you would stock your home with supplies before a hurricane, it's necessary to prepare your IT infrastructure and operations before a proverbial storm hits. With Azure, you can use a litany of products and services to help recover and in many cases prevent disasters from rocking your organization. Read More...

If you're not leveraging the power of a customer data platform, you might not truly understand your customers. With big data and a modern data platform, your business can drive customer experience to new heights. Azure is that modern data platform. With native AI--you can unlock insights faster from all your data, on-premises and in the cloud. Epathusa Inc and Microsoft are here to help. Contact us to find out how we can help you navigate your journey to the cloud. Read More...

This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator. Read More...

To receive updates from Epathusa Inc, and to learn more about how we can help with Microsoft 365, subscribe today! View: Don't miss another post from Epathusa Inc

Having a reliable and secure IT service provider was more than acquiring 1,000 VMs needed to run the show. Allscripts, a leading healthcare software manufacturer, acquired two companies in 2017. To ensure their new datacenter assets had a home fast, they brought on Microsoft Azure. The reliability of built-in disaster recovery protections means Allscripts doesn't have to worry about losing their data. You can do the same.

Helping find children isn't an easy business, but Missing Children Society of Canada is using Microsoft Azure and Xamarin to leverage Canada's social networks to bring missing children home. Azure gives them the scale they need to optimize their use of social media and supports rapid scaling required to take on millions of users. With Epathusa Inc and Microsoft, you can leverage the same power. Contact us to find out more.

Jumeirah Hotels & Resorts--owners of some of the world's most luxurious hotels--has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.

This graphic identifies common security weaknesses that make small businesses easy targets for cybercriminals and provides insight on how best to address them. View: Security - common mistakes

Sadly, all things must come to an end. With end of support coming up for SQL Server 2008 and 2008 R2, use this document to help you make a smooth transition and learn about the new features arriving with SQL Server 2017 and Azure SQL Database Managed Instance. View: SQL Server 2008 and 2008 R2 end of support is coming

What is the economic impact of switching from an on-premises SQL Server to Azure? Microsoft asked Forrester to find out. Four client interviews later, the results are in: See how you can save by switching to Azure! View: The total economic impact of Microsoft Azure SQL Database managed instance

Shortly after a surge in business, which mobile-workforce-management company Fleet Complete referred to as "man your battle stations" mode, the company kicked into disaster recovery mode. In January 2018, the Fleet Complete head office in Toronto, Canada, was flooded. Although many employees could not access the office, with cloud technology, including Microsoft Azure and Microsoft Dynamics 365, the company remained completely operational amidst disaster.

SitePro gained a competitive advantage by combining onsite sensors and data collection with online data processing and management using Microsoft Azure. As a result, they were able to provide faster and more effective service to their customers, which in turn strengthened the offerings of their customers. It's a win for everyone.

To receive updates from Epathusa Inc, and to learn more about how we can help with Business Applications, subscribe today! View: Don't miss another post from Epathusa Inc